Backstage Consignor

What your consignor sees in the Backstage portal

A walk through the free consignor portal from the consignor's side: their deal, the boxes they sent, their items selling live, every sold item with a photo, and every payout, with only their own numbers on screen.

Most of the value of consignment software is on the seller’s screen: attribution, splits, the owed report. But the part that stops the “what sold?” messages is what the consignor sees. This is a walk through the free portal from their side, view by view, so you know exactly what you are giving them when you hand over a pairing code.

Getting in

The consignor opens consignor.backstagelive.app in any browser. There is no app to download and no password to make up: they enter the pairing code you generated, then sign in with a code emailed to them. The pairing code is one-time and expires after seven days; if it lapses you can generate a new one for the same consignor from your side, and you can revoke a pairing whenever you need to.

A consignor can be paired with more than one seller. Their home screen, “Sellers you’re paired with,” lists each one, and everything below is scoped to the seller they tap.

Their deal

“Review your deal” shows the terms you wrote: the split and what it applies to, who covers fees, who covers the item and the shipping on giveaways, the payout schedule, and how you pay them. If you have not added a payment method yet, the portal nudges them to ask you for one, so that conversation happens before the first show instead of after it.

When you change a material term later, the consignor sees the change and is asked to agree to it. The history of changes stays on the page.

Boxes they have sent

“Boxes you’ve sent” is the shipment log: what they have handed over and when. They can also log a new batch from “Send your seller a batch,” so the record of what is in your possession starts on their side rather than being reconstructed from texts.

When you go live

“When your sellers go live” lists the shows you have scheduled them into, with the date and time. They can confirm or decline. Because the live view opens around the show’s scheduled time, rescheduling a show moves their access with it.

Sales as they happen

During the show the consignor can open the live view and watch. They do not see your whole feed. Their items pull out of it as they sell, each one with the buyer’s handle and their own share, and a running total of what they have earned so far. Everyone else’s items, your prices, and your cut are not on their screen.

Every item of theirs that sold

After the show, “Every item of yours that sold” is the sold report: each item with the real listing title you used on Whatnot, a photo captured from the show, the buyer, and the consignor’s share. Totals at the top. This is the page that replaces the per-show breakdown you used to type out by hand.

Money they have been paid

“Money you’ve been paid” lists every payout you recorded: amount, date, method, reference, and the screenshot if you attached one. Payouts you have marked as sent but they have not yet acknowledged sit at the top under “Awaiting your confirmation.” They tap to confirm, or flag it with a note if something looks wrong. Their earned total, minus confirmed payouts, is what they are still owed.

What they never see

This is the rule the portal is built around: a consignor sees their own numbers and nothing else. Not your full sale prices, not your percentage in dollars, not another consignor’s items, not the rest of your show. You can show them everything about their consignment without showing them anything about your business.

Why it matters for you

The portal is free for every consignor you pair, and it is the reason consignors stop messaging. When someone can open a page and see “12 of your items sold, you have earned $214, $150 paid on Friday, $64 outstanding,” they do not need to ask. It also means a payout dispute starts from a shared record instead of two people’s memories. See how consignors get paid on Whatnot for the payout side of it.

Next steps