Support
Printers that work with Backstage
These are printers we've confirmed printing labels from Backstage. We only list a printer once we've tested it ourselves — and the list grows every week. Don't see yours? Tell us below.
| Printer | Connection | Works on | Label sizes | Notes |
|---|---|---|---|---|
| Rongta RP-series (e.g. RP425) | Bluetooth | iPad | 2x1, 4x6 | Built-in support — pairs directly in the app. |
| Most generic ESC/POS Bluetooth thermal printers | Bluetooth | iPad | 2x1, 4x6 | Pair, then run the in-app test print to confirm yours works. |
| JADENS thermal label printer | USB | Mac | 2x1, 4x6 | Used with Backstage Print on macOS. |
Printer won't print?
Backstage prints from iPad, Mac, and Windows, and we're confirming more Bluetooth thermal printers all the time. If yours won't print, tell us exactly what you've got — we'll dig in, get back to you, and add it to the supported list.
Reporting bugs
Found something broken? Email us at [email protected] with a description of what happened, what you expected, and a screenshot if you can. We'll fix it in the next update.