A consignor's item didn't land on them

Item didn't land on the consignor

Look at that listing's title first. It's nearly always the tag misspelled or left off. Copy the tag from the consignor's details instead of retyping it.

Item landed on the wrong consignor

Make the tag more distinctive, like the consignor's name, so it can't be mistaken for part of a brand or a condition note in your titles. And keep to one consignor's tag per listing.

My numbers and my consignor's don't match

One side may still be an estimate. Tap Check earnings now, wait a minute, and look again. Still different, even by a cent? Email [email protected].